COOKIE POLICY
Introduction
This Cookie Policy explains how Charlesworth Sykes Limited uses cookies and similar technologies when you visit our website.
This Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.
We are committed to ensuring transparency regarding the technologies used on our Website and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website.
Cookies help websites function efficiently, improve user experience, remember preferences, support security, and provide information about how visitors use websites.
Cookies may be:
Session Cookies – temporary cookies that expire when you close your browser.
Persistent Cookies – cookies that remain on your device until they expire or are
deleted.
First-Party Cookies – cookies set directly by our Website.
Third-Party Cookies – cookies set by external providers whose services are used on
our Website.
Our Approach to Consent
When you first visit our Website, you will be presented with a cookie banner allowing you
to:
Accept all cookies.
Reject non-essential cookies.
Manage your cookie preferences.
Except for strictly necessary cookies, no cookies will be placed on your device unless and until you have provided your consent.
You may withdraw or amend your consent at any time through our cookie preference centre.
Categories of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the operation, security, and functionality of the Website.
They enable core functions such as:
Website navigation.
Security controls.
Session management.
Form submissions.
Load balancing.
User authentication.
These cookies do not require consent under applicable legislation because they are
necessary for the Website to function.
Lawful Basis
Legitimate Interest / Necessary for Service Delivery.
2. Functional Cookies
Functional cookies allow the Website to remember choices you make and provide enhanced
functionality and personalisation.
Examples may include:
Language preferences.
Accessibility settings.
User interface customisation.
Previously selected preferences.
Lawful Basis
Consent.
3. Analytics and Performance Cookies
Analytics cookies help us understand how visitors interact with our Website and allow us to
improve content, navigation, performance, and user experience.
Information collected may include:
Pages viewed.
Time spent on pages.
User journeys.
Device information.
Browser information.
Website performance metrics.
The information collected is generally aggregated and used for statistical purposes.
Lawful Basis
Consent.
Example Providers
Google Analytics (if enabled)
Microsoft Clarity (if enabled)
Other approved analytics providers
4. Advertising and Targeting Cookies
Advertising and targeting cookies help us understand user interests and may be used to:
Deliver relevant content.
Measure advertising effectiveness.
Limit repetitive advertising.
Improve marketing activities.
These cookies may track browsing behaviour across multiple websites.
Lawful Basis
Consent.
5. Social Media Cookies
Our Website may include content, plugins, or sharing functionality provided by social media platforms.
Examples include:
X (formerly Twitter)
YouTube
These providers may set cookies and collect information regarding your interaction with their services.
We do not control how these third parties process information collected through their own cookies and recommend reviewing their privacy and cookie policies.
Lawful Basis
Consent.
Third-Party Cookies
Some cookies on our Website may be placed by trusted third-party providers that deliver services on our behalf.
Examples may include:
Analytics providers.
Security services.
Content delivery networks (CDNs).
Embedded video providers.
Marketing platforms.
Social media providers.
Where third-party cookies are used, we seek to ensure that appropriate contractual, privacy, and security safeguards are in place.
Further details regarding specific third-party providers may be obtained by contacting us.
How Long Cookies Are Retained?
Cookies remain on your device for different periods depending on their purpose.
Session cookies expire when your browser session ends.
Persistent cookies remain until they expire or are deleted.
Where possible, we seek to minimise retention periods and periodically review cookies to ensure they remain necessary and proportionate.
A detailed cookie inventory, including individual cookie names and retention periods, is maintained as part of our website governance processes and is available upon request.
Managing Cookies
You can manage your cookie preferences at any time by:
Using our cookie preference centre.
Adjusting your browser settings.
Deleting cookies already stored on your device.
Most browsers allow you to:
View stored cookies.
Delete existing cookies.
Block all cookies.
Block specific categories of cookies.
Receive notifications before cookies are placed.
Please note that disabling certain cookies may affect the functionality and performance of
the Website.
Do Not Track Signals (DNT)
Some web browsers support DNT settings.
As there is currently no universally accepted standard governing DNT responses, our website may not respond to all DNT signals. Users may manage tracking preferences through our cookie consent mechanisms.
Information Security
We take reasonable technical and organisational measures to ensure that information
collected through cookies is protected against unauthorised access, disclosure, alteration, or misuse.
Access to analytics and tracking data is restricted to authorised personnel with a legitimate business need.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
Changes in legislation.
Regulatory guidance.
Website functionality.
New technologies or services.
Any material changes will be communicated through our Website.
Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
Charlesworth Sykes Limited
Email: info@charlesworthsykes.com
Telephone: +44 7802 225960
Address: 33 Mossop Street London SW3 2NB
You also have the right to raise concerns with the Information Commissioner's Office (ICO):
Policy Governance
Policy Owner Data Protection Lead
Approved By Executive
Management
Review
Frequency Annually
Version [Insert Version]
Last Review Date [Insert Date]
This Cookie Policy forms part of the organisation's broader Privacy and Data Protection
Framework and should be read in conjunction with the Privacy Policy.